ISE – Information System Engineering Inc.

News release

Our Business

Technical Consulting

Workflow Improvement

  • Workflow improvement proposals which are based upon production practice know-how
  • Workflow and process improvement proposals which are based upon information production practice know-how
  • Designing and Consulting for the contents data including documents

Creation guidelines and evaluation criterion based on an information architecture

  • Writing of all kinds, and overhauls of production guidelines
  • Business workflow and standardization guideline proposals that are premised and applied to not only intra-business but extra-business as well
  • Compatibility support for international standards (IEC, EN, etc.) and Chinese national standards (GB)
  • The creation of various kinds of guidelines that are set against a wealth of performance results

Improvement Documents

  • To improve documents by making full use of the latest technologies in technical communications
  • To reduce the amounts of text based upon risk analysis
  • To reduce the amounts of text via visual formats
  • Speedy translation services (41 nations)
Technical Communication

We are supporting our customers’ products and service information, and their added values via technologies that are embodied by the users’ perspectives on an ongoing basis.

We organize and visualize information via in-depth research and comprehension

  • We carefully research products and services which include complicated specifications, and provide the know-how and results to organize and express the information obtained thereof from on-site perspectives.
  • We thoroughly comprehend the structures of highly specialized products and services, and provide the know-how to visualize the results so that they can be continuously maintained.

We provide technical support from on-site perspectives that visualizes the customers’ thoughts

  • We provide technical support in order to deliver the customers’ thoughts and added values that they would like to convey in conjunction with their products and services to users via optimal media and expressions.
  • We analyze the users’ characteristics and inclinations, and provide technical support that carries out improvement proposals and embodying based upon appropriate foundations.

We accurately express information for the information to be known, and for the information to be conveyed

  • We provide the technologies which express the information that is being used in highly specialized technical fields such as industrial devices and medical devices, etc. from the users’ perspectives.
  • We provide multilingual localizing in accordance with the requirements of the countries and regions.
  • We provide product safety certification support in order to comply with the requirements of the various standards, and laws and regulations.
System Design and Development

Development and Provision of System Solutions

  • Construction of IT infrastructure based on technical consulting proposal
  • System construction based on production
  • Construct production bases that are linked to production efficiency and improved quality

Systems development and operations support

  • Systems operations designing know-how based upon business knowledge
  • Unique development technology that is blended with technical communications technologies
  • Develop and provide well-formed systems that are XML-based

Actualization of Multi-media Development

  • Production of contents for computers and mobile devices
  • Responsive Web Design (HTML5) contents
  • AR/VR/MR based user interface designing and developing
Services for the Chinese market
  • Research of laws, regulations and ordinances, and standards that are associated with product categories
  • Drafting support for instructions which are appropriate to relevant standards (instruction manuals, labels)
  • CCC mark acquisition support
  • Business standards drafting support
  • CE mark acquisition support

About Us

Message from President
Satoshi Kuroda

Person-to-Person, Person-to-AI, and Person-to-Robot.
We support diverse communications via our proprietary technologies.

Societies have greatly changed. Thus business activities have begun to change by doing what must be done in order to respond to them. Communications within organizations, amongst organizations, and the communications amongst companies and individuals are essential in this period of change.
In conjunction with ISE leveraging its strengths as an engineering company that has mastered communication methodologies up to the levels whereby they are provided as professional services, ISE is building upon its system development achievements which it has accumulated since the dawn of ICT, thus we are providing solutions that incorporate cutting-edge technologies such as AI and robotics, etc. and proprietary technologies.
When it comes to our clients, and in our societal contributions, ISE has always endeavored to provide services from the perspective of “What is it that is optimal.” As an engineering company which actualizes the resolving of issues in various fields’ operations, such as manufacturing, instrumentation, logistics, operations, medical care, and nursing care, etc. via the systems that support communications, so from here onwards, we shall continue to walk with our clients, and partners.

Satoshi Kuroda
Representative Director, President
Updated January 2023

Profile
2022Became a member of The Society of Law and Management
2022In November, appointed as a guest researcher of the Graduate School of Medicine, Osaka University (concurrently serving as a faculty member)
2022In June, appointed as a guest faculty member of the Graduate School of Medicine, Osaka University, Department of Health Sciences
2021In April, appointed as a research fellow of the Beijing Foreign Studies University’s 20 Countries Group Center
2019In April, Appointed Adjunct Lecturer of the Graduate School of Medicine and Faculty of Medicine Kyoto University
2019Became a member of the Japanese Association of Health Communication
2018In June, assumed the post of Auditor of the Japan Translation Federation (JTF) (Stepped down upon the completion of a 2-year term.)
2018Became a member of the Japan Association for Clinical Knowledge
2018Assumed the post of Guest Associate Professor of Center for the Study of Co* Design, Osaka University (Stepped down upon the completion on March 31, 2022).
2015Awarded an excellent foreign advisor’s certificate from the Standardization Administration of the People’s Republic of China
2013In March, assumed the post of Representative Director, President of Electrosuisse Japan Co., Ltd. (Kobe City).
2011In May, assumed the position of the Office of Adviser to the China TC Technical Committee.
2011In March, President Kuroda of ISE and Dr. Konstantin Anagnostopoulos established ISE Europe GmbH corporation.
2011Assumed the post of Representative Director, President of Information System Engineering Inc.
2009Assumed the positions of Councilor of the Japan Technical Communication Association, and the Chairman of the Public-Interest Planning Session.
2007Received a commendation from the National Information Technology Standardization Technical Committee of the People’s Republic of China
2004Assumed the post of Representative Director, Chief Operating Officer in addition to being the Chief Technical Officer of Information System Engineering Inc.
2003Assumed the post of Representative Managing Director in addition to being the Chief Technical Officer of Information System Engineering Inc.
2001Have worked on consulting for website planning, data standardization, and document preparation environments.
2000Authored 200 Cardinal Rules for Convincing Documents and Expressions. Subsequently, have been engaged as one of the planners and writers of the 200 Cardinal Rules series.
1999Formed the PDF Conference Executive Committee. Subsequently, have been involved in establishing and disseminating PDF workflows in Japan.
1992Was involved in the founding of the Japan Technical Communication Association.
1991Participated in the convening of the 3rd Technical Communication symposium. Subsequently, have been participating in the TC symposiums every year as the chairman.
1988In charge of structuring the creation of documents and digital document data standardization.
1987Entered Information System Engineering Inc.
1986Graduated from Business School of Chuo University.
Company Outline
Abbreviated company nameISE
Headquarters1F, AD Takadanobaba Building, 35-2, Takadanobaba 3-chome, Shinjuku-ku, Tokyo 169-0075
Japan
Telephone+81-3-3368-4687
Date of establishmentOctober 1st, 1979
Capital100 million yen
Representative Director, PresidentKURODA Satoshi
Number of Employees89(As of July, 2023)
BanksMUFG Bank, Ltd. Higashi-nakano BranchMizuho Bank, Ltd. Takadanobaba BranchSeibu Shinkin Bank, Ltd. Higashi Nakano Branch
OfficesTokyo (Headquarters) , Osaka, Hyogo
CertificationsISO9001:2015 certification acquired
ISO17100:2015 certification acquired
Standardized acquisition of qualifications for all ministries and agencies (issuance number:220311000168)
General worker dispatching undertakings number 13-305702
Owned intellectual properties19 patents, and 22 trademarks in Japan
Company that has declared support for COVID-19 virus infectious disease countermeasures which pertain to intellectual
property (with restrictions)
Company which is registered in the open patent information database (registered as COVID-19 virus countermeasures
support declaration patents)
Including two joint patents with Keio University and Motion Lib, Inc.
Including two joint patents with The University of Aizu

3 patents in US
1 patent, and 11 trademarks in China
3 trademarks in Germany
(current as of February 22, 2023)
Group CompaniesInformation System Engineering (Beijing) Inc.
Information System Engineering (Beijing) Inc. Shanghai Branch
Information System Engineering (Beijing) Inc. Qingdao Branch
ISE Europe GmbH (Switzerland)
Member organizationsThe Tokyo Chamber of Commerce and Industry
Japan Technical Communicators Association
Gesllschaft Für Technische Kommunikation e.V(tekom)
Intelligent Infomation Request and Delivery Standard(iiRDS)
Association of System Documentation Quality
Study group on Japanese language education of nursing and nursing care
Real-Haptics Technology Council
ifLink Open Community
ISE Management System
ISEマネジメントシステム構造図
ISE management systems configuration diagram

Corporate Governance Systems (CGS)

Business Continuity Plan (BCP) Policies

We formulate business continuity plans in the event that disasters or infectious diseases, etc. occur.
We are carrying on ISE’s businesses while striving to secure the lives of our employees, prevent the spread of damages, and prevent secondary damages from occurring.

Business Management Systems (BMS)

Quality Policies

We are pursuing the improving of useful technical skills and responsiveness that can respond to our stakeholders’ requirements, and the fostering of human resources who can contribute to society.

Quality Management Policy (QMS)

Basic Policy

ISE is always pursing the technology and quality that can address the needs of clients, and we unerringly provide this.

ISO9001:2015 certification acquired

Target standards:ISO9001:2015
Accreditation organization:UKAS
Period of validity:From October 22, 2022 until October 22, 2025
Initial registration date:October 22, 2001
Registration number:JP16/062835
Target ranges:The designing and producing of digital contents based upon the requests of clients
The designing and developing of information systems based upon the requests of clients

ISO 17100:2015 certification acquired

Target standards:JIS Y 17100:2021 (ISO 17100:2015, Amd. 1 2017)
Period of validity:From October 22, 2022 until October 22, 2025
Initial registration date:December 7, 2021
Registration number:JSAT058
Target ranges:Translation services in the following fields (Japanese to English)
1. Medical and pharmaceutical fields [JSA translation field classification: B]
2. Industrial, and Scientific and Technological fields [JSA translation field classification: C]
If services are desired whereby ISO 17100 certification is
applied, then please inform us accordingly.

Site Business Management Systems (SMS)

Quality Policies

We are constantly pursuing technologies and quality via the right human resources in the places where our clients are requesting them, and we are precisely providing them.

Information Security Management System (ISMS)

Basic Policy

We are formulating, and observing the information security policies that can respond to societal changes, and are appropriately using, and reliably safeguarding our clients’ and ISE’s information assets.

They stipulate the creating and revising of rules, the observing of laws and regulations, and rules, the implementing of ongoing education and training, and preventive measures, and occurrence responses for accidents, etc.

Information Security Course of Action

  • We are intending to improve the importance and cognizance of information security in relation to our employees and business partners.
  • We are intending to set the ISMS objectives, and definitely actualize them.
  • We shall observe the management objectives and management measures which are selected in the “ISMS Application Declaration”.
  • We shall regularly check the implementation status via internal audits.

Environmental Management System

Policies

ISE has formulated environmental management systems which place emphasis on positive environmental aspects, and we continually improve them.

Environmental Activities Philosophy

Environmental protection activities
ISE observes environmental-related laws and the requirements upon which we have reached a consensus. We promote energy conservation, sorting of waste, and recycling.

Activities which place emphasis on positive environmental aspects
ISE intends to provide products and services that take the environment into consideration. We proactively work on green purchasing. We conduct educational activities in regards to the environment for our employees and the persons who are involved with ISE.

History
August, 2022ISE’s proprietary technologies are registered as basic patents in the United States (application date: July 22, 2019)
August, 2022Issued the fifth series of unsecured corporate bonds (professional private placement bonds fully underwritten by Mizuho Bank). The total amount of the corporate bonds is 80 million yen, and the redemption period is 5 years.
April, 2022ISE’s proprietary technologies are registered as basic patents in China (application date: July 22, 2019)
December, 2021Acquired ISO 17100 (registration number: JSAT058)
June, 2021Commenced operations of the Research and Development Design Space
June, 2021Started publicity of ISE’s proprietary technology worktransform®
May, 2021Issued the fourth series of unsecured corporate bonds (professional private placement bonds fully underwritten by Mizuho Bank). The total amount of the corporate bonds is 50 million yen, and the redemption period is 5 years.
November, 2020Issued the third series of unsecured corporate bonds (professional private placement bonds fully underwritten by Mizuho Bank). The total amount of the corporate bonds is 50 million yen, and the redemption period is 5 years.
March, 2020Issued the second series of unsecured corporate bonds (professional private placement bonds fully underwritten by Mizuho Bank). The total amount of the corporate bonds is 100 million yen, and the redemption period is 5 years.
February, 2020Formulated a business continuity plan (BCP)
July, 2019ISE’s proprietary technologies are registered as basic patents in Japan (application date: July 31, 2018)
August 2018Became a member of the Real-Haptics Technology Council
July, 2018Became a member of the Tokyo Chamber of Commerce and Industry
June, 2018Became a member of the Study Group for Japanese Language Education for Nursing and Nursing Care
April, 2018Formed a business alliance with the Foundation for Kobe International Medical Alliance (note: alliance expanded in 2020)
January, 2018Became a member of the iiRDS(Intelligent Information Request and Delivery Standard)
December, 2017Issued the first series of unsecured corporate bonds (professional private placement bonds fully underwritten by Mizuho Bank). The total amount of the corporate bonds is 150 million yen, and the redemption period is 5 years.
May, 2017Became a member of the Association of System Documentation Quality
October, 2014License for General Worker Dispatching Undertakings acquired(number:13-305702)
March, 2013Made business alliance with Electrosuisse Japan Co., Ltd. (Kobe City).
December, 2012Became a member of the DITA Consortium Japan.
August, 2012Certified as an Oracle Gold Level Partner (note: expired in 2020)
February, 2012Information System Engineering (Beijing), Inc. Qingdao Branch was founded.
March, 2011Operations and production systems were expanded to and commenced at the ISE Osaka site.
March, 2011Formed a business alliance with tcworld GmbH in Germany
March, 2011Made business alliance with ISE Europe GmbH.
May, 2010Became a member of tekom(Gesellschaft für Technische Kommunikation e.V.: Germany TC Committee).
September, 2005Information System Engineering (Beijing), Inc. Shanghai Branch was founded.
December, 2004Satoshi Kuroda appointed Representative Director.
October, 2003Information System Engineering (Beijing), Inc. was founded.
October, 2003Established an information security management system (ISMS).
February, 2003Established an environmental management system (EMS).
October, 2001Received ISO9001 certification.
August, 2001Established a quality management system (QMS).
January, 2001Relocated the headquarters to its current location.
January, 1992Became a member of the Technical Communicators Association (Japan Technical Communicators Association).
September, 1991Increased capital to 100 million yen.
April, 1989Increased capital to 50 million yen.
Commercialization of technical communication
October, 1986Notification of Specified Worker Dispatching Undertaking
June, 1986Increased capital to 40 million yen.
April, 1985Increased capital to 30 million yen.
Commercialization of hardware and control systems design and development
September, 1982Increased capital to 10 million yen.
April, 1980Relocated the headquarters to Kita-Shinjuku, Shinjuku-ku.
October 1, 1979Information System Engineering Inc. was founded in Higashi-Nakano in Nakano-ku.
(Capital 5 million yen, Representative Director, President Isao Kuroda)
ISE’s Partner Companies

ISE is endeavoring to resolve customers’ issues in collaboration with the technologies and experience that ISE possesses via the products which the following partners are providing for customers to resolve issues.

Adobe, Inc.

Primary productsAdobe FrameMaker
Adobe Illustrator
Adobe InDesign
Adobe Photoshop
Adobe XML Documentation
Primary products and services providedDocument production support software family
Partner typeAdobe Technical Communication Partner

Electrosuisse Japan Co., Ltd.

Primary productsErgonomic Manual Consulting Services
Primary products and services providedManual-related services for the medical and healthcare industries

SYSTRAN Japan G.K.

Primary productsSYSTRAN Pure Neural Server
Primary products and services providedSYSTRAN integrated plug-ins for Adobe productsEnglish → Multilingual versions, scheduled to be provided
Partner typeSYSTRAN Business Partner
SYSTRAN Developer Partner
SYSTRAN Marketplace Trainer

JustSystems Corporation

Primary productsJust Right! Pro
Primary products and services providedJust Right! integrated plug-ins for Adobe productsJust Right! And ATOK utilization guides

Rozetta Corp.

Primary productsT-4OO
Primary products and services providedT-4OO integrated plug-ins for Adobe products, Japanese → English versions
Partner typeRozetta sales partner

ISE is working in collaboration with the following companies, and is providing issue resolution methodologies for customers.

Too Corporation

Primary productsJust Right! integrated plug-ins for Adobe products

DOCUFY GmbH

Primary productsDOCUFY COSIMA
DOCUFY Machine Safety
DOCUFY TopicPilot
DOCUFY Layouter
DOCUFY Maintenance Manager
  • “Just Right!” is a registered trademark of the JustSystems Corporation.
  • Adobe and Acrobat are trademarks or registered trademarks of the Adobe KK in the United States and other countries.
  • The other listed product names and company names are in general the trademarks or registered trademarks of their respective companies.
Access

Information System Engineering Inc.

Headquarters

1F, AD Takadanobaba Building, 35-2, Takadanobaba 3-chome, Shinjuku-ku, Tokyo, Japan
ZIP Code: 169-0075[Show Google Map]

TEL. 03-3368-4687

Technical Design Space-Osaka

222-26, ooaza-Okayama, Shijonawate-shi, Osaka, Japan

Technical Design Space-Kobe

Kobe KIMEC Center Build. 9F
1-5-2 Minatojima Minamimachi, Chuo-ku, Kobe, Hyogo, Japan

Group Company

Information System Engineering (Beijing) Inc.

Room 16132, Floor 16, No.8 Xiaoyunli, Xiaoyun Road, Chaoyang District, Beijing 100125, P.R.C.

Information System Engineering (Beijing) Inc. Shanghai Branch

Room F172, Bldg. 7, No.2118, Guanghua Road, Minhang District, Shanghai 201111, P.R.C.
Room 410, No. 1780, WuZhong Road, Minhang District, Shanghai 201103, P.R.C.

Information System Engineering (Beijing) Inc. Qingdao Branch

Room C07, 27F, Times Square, HonKong(M) Rd, Shinan District, Qingdao City, Shandong 266071, P.R.C.

ISE Europe GmbH

Burstwiesenstrasse 59, 8606 Greifensee ZH, Switzerland

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