- Workflow improvement proposals which are based upon production practice know-how
- Workflow and process improvement proposals which are based upon information production practice know-how
- Designing and Consulting for the contents data including documents
Creation guidelines and evaluation criterion based on an information architecture
- Writing of all kinds, and overhauls of production guidelines
- Business workflow and standardization guideline proposals that are premised and applied to not only intra-business but extra-business as well
- Compatibility support for international standards (IEC, EN, etc.) and Chinese national standards (GB)
- The creation of various kinds of guidelines that are set against a wealth of performance results
- To improve documents by making full use of the latest technologies in technical communications
- To reduce the amounts of text based upon risk analysis
- To reduce the amounts of text via visual formats
- Speedy translation services (41 nations)
We are supporting our customers’ products and service information, and their added values via technologies that are embodied by the users’ perspectives on an ongoing basis.
We organize and visualize information via in-depth research and comprehension
- We carefully research products and services which include complicated specifications, and provide the know-how and results to organize and express the information obtained thereof from on-site perspectives.
- We thoroughly comprehend the structures of highly specialized products and services, and provide the know-how to visualize the results so that they can be continuously maintained.
We provide technical support from on-site perspectives that visualizes the customers’ thoughts
- We provide technical support in order to deliver the customers’ thoughts and added values that they would like to convey in conjunction with their products and services to users via optimal media and expressions.
- We analyze the users’ characteristics and inclinations, and provide technical support that carries out improvement proposals and embodying based upon appropriate foundations.
We accurately express information for the information to be known, and for the information to be conveyed
- We provide the technologies which express the information that is being used in highly specialized technical fields such as industrial devices and medical devices, etc. from the users’ perspectives.
- We provide multilingual localizing in accordance with the requirements of the countries and regions.
- We provide product safety certification support in order to comply with the requirements of the various standards, and laws and regulations.
System Design and Development
Development and Provision of System Solutions
- Construction of IT infrastructure based on technical consulting proposal
- System construction based on production
- Construct production bases that are linked to production efficiency and improved quality
Systems development and operations support
- Systems operations designing know-how based upon business knowledge
- Unique development technology that is blended with technical communications technologies
- Develop and provide well-formed systems that are XML-based
Actualization of Multi-media Development
- Production of contents for computers and mobile devices
- Responsive Web Design (HTML5) contents
- AR/VR/MR based user interface designing and developing
Services for the Chinese market
- Research of laws, regulations and ordinances, and standards that are associated with product categories
- Drafting support for instructions which are appropriate to relevant standards (instruction manuals, labels)
- CCC mark acquisition support
- Business standards drafting support
- CE mark acquisition support
Message from President
Person-to-Person, Person-to-AI, and Person-to-Robot.
We support diverse communications via our proprietary technologies.
Societies have greatly changed. Thus business activities have begun to change by doing what must be done in order to respond to them. Communications within organizations, amongst organizations, and the communications amongst companies and individuals are essential in this period of change.
In conjunction with ISE leveraging its strengths as an engineering company that has mastered communication methodologies up to the levels whereby they are provided as professional services, ISE is building upon its system development achievements which it has accumulated since the dawn of ICT, thus we are providing solutions that incorporate cutting-edge technologies such as AI and robotics, etc. and proprietary technologies.
When it comes to our clients, and in our societal contributions, ISE has always endeavored to provide services from the perspective of “What is it that is optimal.” As an engineering company which actualizes the resolving of issues in various fields’ operations, such as manufacturing, instrumentation, logistics, operations, medical care, and nursing care, etc. via the systems that support communications, so from here onwards, we shall continue to walk with our clients, and partners.
Representative Director, President
Updated January 2023
|2022||Became a member of The Society of Law and Management|
|2022||In November, appointed as a guest researcher of the Graduate School of Medicine, Osaka University (concurrently serving as a faculty member)|
|2022||In June, appointed as a guest faculty member of the Graduate School of Medicine, Osaka University, Department of Health Sciences|
|2021||In April, appointed as a research fellow of the Beijing Foreign Studies University’s 20 Countries Group Center|
|2019||In April, Appointed Adjunct Lecturer of the Graduate School of Medicine and Faculty of Medicine Kyoto University|
|2019||Became a member of the Japanese Association of Health Communication|
|2018||In June, assumed the post of Auditor of the Japan Translation Federation (JTF) (Stepped down upon the completion of a 2-year term.)|
|2018||Became a member of the Japan Association for Clinical Knowledge|
|2018||Assumed the post of Guest Associate Professor of Center for the Study of Co* Design, Osaka University (Stepped down upon the completion on March 31, 2022).|
|2015||Awarded an excellent foreign advisor’s certificate from the Standardization Administration of the People’s Republic of China|
|2013||In March, assumed the post of Representative Director, President of Electrosuisse Japan Co., Ltd. (Kobe City).|
|2011||In May, assumed the position of the Office of Adviser to the China TC Technical Committee.|
|2011||In March, President Kuroda of ISE and Dr. Konstantin Anagnostopoulos established ISE Europe GmbH corporation.|
|2011||Assumed the post of Representative Director, President of Information System Engineering Inc.|
|2009||Assumed the positions of Councilor of the Japan Technical Communication Association, and the Chairman of the Public-Interest Planning Session.|
|2007||Received a commendation from the National Information Technology Standardization Technical Committee of the People’s Republic of China|
|2004||Assumed the post of Representative Director, Chief Operating Officer in addition to being the Chief Technical Officer of Information System Engineering Inc.|
|2003||Assumed the post of Representative Managing Director in addition to being the Chief Technical Officer of Information System Engineering Inc.|
|2001||Have worked on consulting for website planning, data standardization, and document preparation environments.|
|2000||Authored 200 Cardinal Rules for Convincing Documents and Expressions. Subsequently, have been engaged as one of the planners and writers of the 200 Cardinal Rules series.|
|1999||Formed the PDF Conference Executive Committee. Subsequently, have been involved in establishing and disseminating PDF workflows in Japan.|
|1992||Was involved in the founding of the Japan Technical Communication Association.|
|1991||Participated in the convening of the 3rd Technical Communication symposium. Subsequently, have been participating in the TC symposiums every year as the chairman.|
|1988||In charge of structuring the creation of documents and digital document data standardization.|
|1987||Entered Information System Engineering Inc.|
|1986||Graduated from Business School of Chuo University.|
|Abbreviated company name||ISE|
|Headquarters||1F, AD Takadanobaba Building, 35-2, Takadanobaba 3-chome, Shinjuku-ku, Tokyo 169-0075|
|Date of establishment||October 1st, 1979|
|Capital||100 million yen|
|Representative Director, President||KURODA Satoshi|
|Number of Employees||89(As of July, 2023)|
|Banks||MUFG Bank, Ltd. Higashi-nakano BranchMizuho Bank, Ltd. Takadanobaba BranchSeibu Shinkin Bank, Ltd. Higashi Nakano Branch|
|Offices||Tokyo (Headquarters) , Osaka, Hyogo|
|Certifications||ISO9001:2015 certification acquired|
ISO17100:2015 certification acquired
Standardized acquisition of qualifications for all ministries and agencies (issuance number:220311000168)
General worker dispatching undertakings number 13-305702
|Owned intellectual properties||19 patents, and 22 trademarks in Japan|
Company that has declared support for COVID-19 virus infectious disease countermeasures which pertain to intellectual
property (with restrictions)
Company which is registered in the open patent information database (registered as COVID-19 virus countermeasures
support declaration patents)
Including two joint patents with Keio University and Motion Lib, Inc.
Including two joint patents with The University of Aizu
3 patents in US
1 patent, and 11 trademarks in China
3 trademarks in Germany
(current as of February 22, 2023)
|Group Companies||Information System Engineering (Beijing) Inc.|
Information System Engineering (Beijing) Inc. Shanghai Branch
Information System Engineering (Beijing) Inc. Qingdao Branch
ISE Europe GmbH (Switzerland)
|Member organizations||The Tokyo Chamber of Commerce and Industry|
Japan Technical Communicators Association
Gesllschaft Für Technische Kommunikation e.V（tekom）
Intelligent Infomation Request and Delivery Standard(iiRDS)
Association of System Documentation Quality
Study group on Japanese language education of nursing and nursing care
Real-Haptics Technology Council
ifLink Open Community
ISE Management System
Corporate Governance Systems (CGS)
Business Continuity Plan (BCP) Policies
We formulate business continuity plans in the event that disasters or infectious diseases, etc. occur.
We are carrying on ISE’s businesses while striving to secure the lives of our employees, prevent the spread of damages, and prevent secondary damages from occurring.
Business Management Systems (BMS)
We are pursuing the improving of useful technical skills and responsiveness that can respond to our stakeholders’ requirements, and the fostering of human resources who can contribute to society.
Quality Management Policy (QMS)
ISE is always pursing the technology and quality that can address the needs of clients, and we unerringly provide this.
ISO9001:2015 certification acquired
|Period of validity:||From October 22, 2022 until October 22, 2025|
|Initial registration date:||October 22, 2001|
|Target ranges:||The designing and producing of digital contents based upon the requests of clients|
The designing and developing of information systems based upon the requests of clients
ISO 17100:2015 certification acquired
|Target standards:||JIS Y 17100:2021 （ISO 17100:2015, Amd. 1 2017）|
|Period of validity:||From October 22, 2022 until October 22, 2025|
|Initial registration date:||December 7, 2021|
|Target ranges:||Translation services in the following fields (Japanese to English)|
1. Medical and pharmaceutical fields [JSA translation field classification: B]
2. Industrial, and Scientific and Technological fields [JSA translation field classification: C]
If services are desired whereby ISO 17100 certification is
applied, then please inform us accordingly.
Site Business Management Systems (SMS)
We are constantly pursuing technologies and quality via the right human resources in the places where our clients are requesting them, and we are precisely providing them.
Information Security Management System (ISMS)
We are formulating, and observing the information security policies that can respond to societal changes, and are appropriately using, and reliably safeguarding our clients’ and ISE’s information assets.
They stipulate the creating and revising of rules, the observing of laws and regulations, and rules, the implementing of ongoing education and training, and preventive measures, and occurrence responses for accidents, etc.
Information Security Course of Action
- We are intending to improve the importance and cognizance of information security in relation to our employees and business partners.
- We are intending to set the ISMS objectives, and definitely actualize them.
- We shall observe the management objectives and management measures which are selected in the “ISMS Application Declaration”.
- We shall regularly check the implementation status via internal audits.
Environmental Management System
ISE has formulated environmental management systems which place emphasis on positive environmental aspects, and we continually improve them.
Environmental Activities Philosophy
Environmental protection activities
ISE observes environmental-related laws and the requirements upon which we have reached a consensus. We promote energy conservation, sorting of waste, and recycling.
Activities which place emphasis on positive environmental aspects
ISE intends to provide products and services that take the environment into consideration. We proactively work on green purchasing. We conduct educational activities in regards to the environment for our employees and the persons who are involved with ISE.
|August, 2022||ISE’s proprietary technologies are registered as basic patents in the United States (application date: July 22, 2019)|
|August, 2022||Issued the fifth series of unsecured corporate bonds (professional private placement bonds fully underwritten by Mizuho Bank). The total amount of the corporate bonds is 80 million yen, and the redemption period is 5 years.|
|April, 2022||ISE’s proprietary technologies are registered as basic patents in China (application date: July 22, 2019)|
|December, 2021||Acquired ISO 17100 (registration number: JSAT058)|
|June, 2021||Commenced operations of the Research and Development Design Space|
|June, 2021||Started publicity of ISE’s proprietary technology worktransform®|
|May, 2021||Issued the fourth series of unsecured corporate bonds (professional private placement bonds fully underwritten by Mizuho Bank). The total amount of the corporate bonds is 50 million yen, and the redemption period is 5 years.|
|November, 2020||Issued the third series of unsecured corporate bonds (professional private placement bonds fully underwritten by Mizuho Bank). The total amount of the corporate bonds is 50 million yen, and the redemption period is 5 years.|
|March, 2020||Issued the second series of unsecured corporate bonds (professional private placement bonds fully underwritten by Mizuho Bank). The total amount of the corporate bonds is 100 million yen, and the redemption period is 5 years.|
|February, 2020||Formulated a business continuity plan (BCP)|
|July, 2019||ISE’s proprietary technologies are registered as basic patents in Japan (application date: July 31, 2018)|
|August 2018||Became a member of the Real-Haptics Technology Council|
|July, 2018||Became a member of the Tokyo Chamber of Commerce and Industry|
|June, 2018||Became a member of the Study Group for Japanese Language Education for Nursing and Nursing Care|
|April, 2018||Formed a business alliance with the Foundation for Kobe International Medical Alliance (note: alliance expanded in 2020)|
|January, 2018||Became a member of the iiRDS(Intelligent Information Request and Delivery Standard)|
|December, 2017||Issued the first series of unsecured corporate bonds (professional private placement bonds fully underwritten by Mizuho Bank). The total amount of the corporate bonds is 150 million yen, and the redemption period is 5 years.|
|May, 2017||Became a member of the Association of System Documentation Quality|
|October, 2014||License for General Worker Dispatching Undertakings acquired(number:13-305702)|
|March, 2013||Made business alliance with Electrosuisse Japan Co., Ltd. (Kobe City).|
|December, 2012||Became a member of the DITA Consortium Japan.|
|August, 2012||Certified as an Oracle Gold Level Partner (note: expired in 2020)|
|February, 2012||Information System Engineering (Beijing), Inc. Qingdao Branch was founded.|
|March, 2011||Operations and production systems were expanded to and commenced at the ISE Osaka site.|
|March, 2011||Formed a business alliance with tcworld GmbH in Germany|
|March, 2011||Made business alliance with ISE Europe GmbH.|
|May, 2010||Became a member of tekom(Gesellschaft für Technische Kommunikation e.V.: Germany TC Committee).|
|September, 2005||Information System Engineering (Beijing), Inc. Shanghai Branch was founded.|
|December, 2004||Satoshi Kuroda appointed Representative Director.|
|October, 2003||Information System Engineering (Beijing), Inc. was founded.|
|October, 2003||Established an information security management system (ISMS).|
|February, 2003||Established an environmental management system (EMS).|
|October, 2001||Received ISO9001 certification.|
|August, 2001||Established a quality management system (QMS).|
|January, 2001||Relocated the headquarters to its current location.|
|January, 1992||Became a member of the Technical Communicators Association (Japan Technical Communicators Association).|
|September, 1991||Increased capital to 100 million yen.|
|April, 1989||Increased capital to 50 million yen.|
Commercialization of technical communication
|October, 1986||Notification of Specified Worker Dispatching Undertaking|
|June, 1986||Increased capital to 40 million yen.|
|April, 1985||Increased capital to 30 million yen.|
Commercialization of hardware and control systems design and development
|September, 1982||Increased capital to 10 million yen.|
|April, 1980||Relocated the headquarters to Kita-Shinjuku, Shinjuku-ku.|
|October 1, 1979||Information System Engineering Inc. was founded in Higashi-Nakano in Nakano-ku.|
(Capital 5 million yen, Representative Director, President Isao Kuroda)
ISE’s Partner Companies
ISE is endeavoring to resolve customers’ issues in collaboration with the technologies and experience that ISE possesses via the products which the following partners are providing for customers to resolve issues.
|Primary products||Adobe FrameMaker|
Adobe XML Documentation
|Primary products and services provided||Document production support software family|
|Partner type||Adobe Technical Communication Partner|
Electrosuisse Japan Co., Ltd.
|Primary products||Ergonomic Manual Consulting Services|
|Primary products and services provided||Manual-related services for the medical and healthcare industries|
SYSTRAN Japan G.K.
|Primary products||SYSTRAN Pure Neural Server|
|Primary products and services provided||SYSTRAN integrated plug-ins for Adobe productsEnglish → Multilingual versions, scheduled to be provided|
|Partner type||SYSTRAN Business Partner|
SYSTRAN Developer Partner
SYSTRAN Marketplace Trainer
|Primary products||Just Right! Pro|
|Primary products and services provided||Just Right! integrated plug-ins for Adobe productsJust Right! And ATOK utilization guides|
|Primary products and services provided||T-4OO integrated plug-ins for Adobe products, Japanese → English versions|
|Partner type||Rozetta sales partner|
ISE is working in collaboration with the following companies, and is providing issue resolution methodologies for customers.
|Primary products||Just Right! integrated plug-ins for Adobe products|
|Primary products||DOCUFY COSIMA|
DOCUFY Machine Safety
DOCUFY Maintenance Manager
- “Just Right!” is a registered trademark of the JustSystems Corporation.
- Adobe and Acrobat are trademarks or registered trademarks of the Adobe KK in the United States and other countries.
- The other listed product names and company names are in general the trademarks or registered trademarks of their respective companies.
Information System Engineering Inc.
1F, AD Takadanobaba Building, 35-2, Takadanobaba 3-chome, Shinjuku-ku, Tokyo, Japan
ZIP Code: 169-0075［Show Google Map］
Technical Design Space-Osaka
222-26, ooaza-Okayama, Shijonawate-shi, Osaka, Japan
Technical Design Space-Kobe
Kobe KIMEC Center Build. 9F
1-5-2 Minatojima Minamimachi, Chuo-ku, Kobe, Hyogo, Japan
Information System Engineering (Beijing) Inc.
Room 16132, Floor 16, No.8 Xiaoyunli, Xiaoyun Road, Chaoyang District, Beijing 100125, P.R.C.
Information System Engineering (Beijing) Inc. Shanghai Branch
Room F172, Bldg. 7, No.2118, Guanghua Road, Minhang District, Shanghai 201111, P.R.C.
Room 410, No. 1780, WuZhong Road, Minhang District, Shanghai 201103, P.R.C.
Information System Engineering (Beijing) Inc. Qingdao Branch
Room C07, 27F, Times Square, HonKong(M) Rd, Shinan District, Qingdao City, Shandong 266071, P.R.C.
ISE Europe GmbH
Burstwiesenstrasse 59, 8606 Greifensee ZH, Switzerland